Payment Information

The charge for No show or cancellation penalties according to the policy will be automatically charged to the credit card entered to generate the reservation. Upon check-in, guests must present a photo ID and the credit card used on the website for full payment or security payment.

General Policies

• (1) Cancellations: The period to cancel without penalty begins at the beginning of the check-in day. For example, if check-in is January 1 and the policy allows cancellations up to 2 days before, the cancellation must be made before 11:59 pm on December 29. Exceptions may be considered, with prior authorization from the hotel.
• (2) Early Departure or No Show: Early departure or no show will result in cancellation and 100% penalty Exceptions They may be considered, with prior authorization from the hotel.
• (3) Reservation Modification: "Non-Refundable" Reservations do not allow changes of dates or name. Extending the reservation means extending the original policies and restrictions. Exceptions may be considered, with prior authorization from the hotel.
• (4) Refunds: No refunds will be issued for late check-in or early check-out. In flexible reservations with full or partial refund of cancellations, they will be processed within 10 business days after the request and corresponding confirmation.
• (5) Important: The Extensions of stay require a new reservation. All guests must be registered correctly at the time of making the reservation, otherwise additional costs may be generated upon check-in. Accommodation availability at the same property for additional guests is not guaranteed. Guests under 18 years of age can only check-in with a parent or official guardian. The price DOES NOT include applicable hotel service charges, charges for optional incidentals (such as minibar snacks or phone calls, etc.) or regulatory surcharges. The hotel will evaluate these rates, charges and surcharges at the time of check-out.

Force Majeure Policy

• Natural Disaster: Certificate for return valid for unused nights within 1 calendar year. Not transferable or redeemable for cash. Subject to availability and restrictions.
• Natural Disaster Alert: No penalty for changing dates within 72 hours of the alert.
• No Shows: No penalty from the issuance of the alert until 5 days after the normalization of the hotel.
• Early Departure:Early departure without penalties, receiving a certificate for unused nights, valid for 1 year.
• Rescheduling: Original rate guarantee for trips within 1 year of the original date. Must be rescheduled within 30 days of the natural disaster, with seasonal restrictions applying.
• Policy Changes: Policy is subject to change without notice.

About us

Hotel Villa de Pescadores

Hotel Villa de Pescadores is located in the Río Lagartos Nature Reserve and offers rooms with Air conditioning, private balcony and views of the lagoon or the city. Free Wi-Fi is available in public areas. Rooms at Villa de Pescadores have ceiling fans and mosquito nets. Cable TV and a private bathroom with free toiletries. Locally sourced organic coffee, fruit and eggs are served in the dining area. There are also laundry service. Reception staff can organize sport fishing excursions and flamingo or crocodile watching excursions upon request. The surrounding nature reserve is ideal for bird watching.